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General / About Us

Where does Black Canyon Exteriors work?

We serve the full Wasatch Front — Salt Lake County and Utah County are our primary markets, where we keep permanent crews and equipment. We also serve Davis, Weber, Tooele, Summit, and Wasatch counties at standard rates. Projects more than 60 miles from Salt Lake City carry a transparent travel surcharge disclosed before you accept the estimate. We currently work in Utah only.

Do you work on both residential and commercial properties?

Yes. Residential and commercial are roughly equal parts of our business. On the residential side we work with individual homeowners, landlords, and HOAs. On the commercial side we work with property managers, facility directors, retail chain operations, and municipal entities. Both segments get the same crews, materials, and scheduling standards — we do not run separate residential and commercial divisions.

How do I get an estimate?

Use the contact form on this site or call us directly. For properties on the Wasatch Front we schedule an on-site assessment — a physical walk of the property with a written scope delivered the following business day. For properties more than 30 miles out we offer a video walkthrough first, followed by a site visit if the rough numbers are in range. We do not produce ballpark estimates without seeing the work.

How quickly will you respond to my inquiry?

We respond to every inquiry within one business day, Monday through Friday. For projects in Salt Lake County or Utah County we can typically schedule a site assessment within 24 to 48 hours of your first contact. Emergency situations — storm damage, vehicle-impact bollard strikes, sudden gutter failures — are dispatched on a priority basis and we maintain 24/7 phone intake for those.

Do you subcontract the work?

No. The crews on your property are Black Canyon Exteriors employees, not subcontractors. That means consistent quality control, direct supervision, and accountability that does not get diluted through a second company. Our crew leads carry our name and our reputation, not just a day-rate. If something needs correcting on the fly, the decision-maker is on site.

Are you licensed and insured in Utah?

Yes. Black Canyon Exteriors is licensed in the State of Utah and carries general liability and workers' compensation insurance as required. A Certificate of Insurance is available on request — typically delivered within one business day to your project manager, risk department, or lender. For commercial clients, we are happy to be added as additional insured on a job-specific policy.

Do you do roofing?

We do not. Roofing is a separate specialty and we do not pretend otherwise. Our scope is siding, gutters, windows, concrete bollards, asphalt repairs, crack seal, seal coat maintenance, and striping. If you need roofing alongside exterior work, we can refer you to roofers we trust — but we will not install or repair roofing ourselves.

Can you manage multiple properties for a single client?

Yes. Property managers and HOA boards with multiple sites often set up a single point of contact with us. We can coordinate multi-site scheduling, batch similar work across properties to reduce mobilization costs, and deliver consolidated invoicing. Mention your portfolio structure on first contact and we will organize accordingly.

What brands of materials do you use?

We source materials from manufacturers with established Utah supply chains. For fiber cement siding: James Hardie. For vinyl siding: Mastic, Variform, and Royal Building Products. For windows: Pella, Milgard, and Andersen. For crack seal: ASTM D6690 hot-pour sealant. For seal coat: SealMaster. For striping: Sherwin-Williams traffic paint. We pick products based on Utah's UV and freeze-thaw demands, not distributor rebates.

Do you work year-round?

Yes, with product-specific temperature constraints. Siding installation and window replacement can proceed in temperatures as low as 20°F with proper crew protocols. Asphalt work requires pavement surface temperature above 50°F, which limits outdoor paving to April through October in most of Utah. Crack seal and seal coat require surface temperatures above 50°F as well. Gutter work is weather-constrained mainly by ice and wind, not temperature.

Siding, Windows & Gutters

What types of siding do you install?

We install fiber cement siding (primarily James Hardie), vinyl lap and shake siding, engineered wood composite, and steel panel siding. Fiber cement is the most common choice in Utah because it withstands freeze-thaw cycles without warping and holds paint significantly longer than wood. We match the siding type to the building's climate exposure, structural requirements, and your aesthetic goals. We do not install EIFS (synthetic stucco) or traditional wood clapboard.

How long does new siding last in Utah's climate?

Fiber cement siding installed with a factory-primed and field-painted finish system should perform for 30 to 50 years in Utah's climate before replacement is warranted. Vinyl siding typically runs 20 to 40 years depending on UV exposure — south and west faces degrade faster. The Wasatch Front's combination of high UV intensity at elevation and hard freeze-thaw cycling favors fiber cement over vinyl for longevity, though vinyl costs less upfront.

Should I repair or replace my siding?

The decision depends on the extent of damage and the condition of the moisture barrier behind the existing siding. If damage is isolated — a few boards from hail impact or vehicle contact — repair is usually the right call. If moisture infiltration has progressed behind the siding to the sheathing or if the siding is more than 70% through its service life, full replacement avoids recurring repair costs. We give you our honest read at the estimate walk; we do not default to replacement if repair is the right answer.

What gutter materials do you install?

We install seamless aluminum gutters fabricated on-site using a roll-forming machine — no seams between downspout locations means fewer leak points. Standard residential profiles are 5-inch K-style and 6-inch K-style. For commercial applications or high-volume roofs we also install half-round profile and box gutters. Copper gutters are available as a premium option where aesthetics require it. We do not use the thin-gauge gutters found at big-box retailers.

Do you install gutter guards?

Yes. We install micro-mesh gutter protection systems on most standard gutter profiles. In Utah's climate, micro-mesh performs better than foam inserts or perforated covers because it handles both pine needle debris from mountain-front properties and late-season cottonwood seed. We will tell you honestly whether your property's tree canopy and roof pitch make gutter protection cost-effective, because it is not always the right investment.

Can you address ice damming in winter?

Ice dams form when heat escapes through the roof, melts snow, and the meltwater refreezes at the cold eave. The permanent fix is improved attic insulation and ventilation — a roofing/insulation scope outside our work. What we can do: install ice-and-water shield underlayment when gutters or siding are open, reattach gutters deformed by ice load, and in active-damage situations provide emergency tarping and temporary gutter protection to limit interior water intrusion until a permanent repair can be scheduled.

What window types do you install?

We install double-hung, casement, picture, slider, awning, and fixed-lite windows in vinyl, fiberglass, and aluminum-clad wood frames. For commercial storefronts we install aluminum frame systems. Most residential window replacements in Utah should be triple-pane or at minimum ENERGY STAR certified for our climate zone (Zone 5 in most of Salt Lake and Utah County). We recommend low-e glass coatings appropriate for Utah's solar gain profile — different than what you would specify in Phoenix or Seattle.

Will new windows reduce my energy bills?

Yes, though results depend on what you are replacing. Replacing single-pane windows with double-pane low-e units typically reduces heating and cooling loads by 20 to 30 percent at those windows. If your current windows are already double-pane and well-sealed, the energy return on replacement windows is smaller and longer payback. We will give you our honest assessment of the energy case for your specific situation at the estimate — we are not in the business of overselling energy savings.

How far from the foundation should downspout extensions discharge?

Utah's clay-heavy soils in the valley are poor draining and prone to foundation heave if water concentrates at the footings. We extend downspouts a minimum of six feet from the foundation when soil grading permits. In tight city lots or against fences, we use underground perforated pipe discharge to a daylight outlet or dry well. Whether your site needs an underground system is something we assess during the estimate walk.

How do I know if my siding has hail damage?

Hail damage to vinyl siding typically appears as small round cracks or fractures, especially on the face of each panel and at the J-channel trim. Fiber cement siding shows chipping or spalling at impact points. Aluminum gutters show dimpling. Wood siding shows bruising and splits. If you experienced a significant hail event, we recommend requesting a walk-through even if damage is not visible from the ground — hail impact on north faces is common and not easily seen.

Asphalt, Crack Seal, Seal Coat & Striping

What kinds of asphalt repairs do you perform?

We handle pothole patching (both cold-patch temporary and hot-mix permanent), full-depth asphalt reclamation on badly deteriorated sections, skin patching of surface oxidation and raveling, utility cut repairs, and trench restoration. For commercial parking lots and private roads, we also perform milling of failed sections before overlay. We do not lay new asphalt from scratch on virgin ground — we work on existing paved surfaces.

What is the difference between crack seal and seal coat?

Crack seal is a targeted repair: hot-pour rubberized sealant is applied into individual cracks to prevent water infiltration and freeze-thaw expansion. Seal coat is a broad protective treatment applied over the entire asphalt surface to restore oxidized binder, seal surface pores, and slow UV degradation. Both are preventive maintenance, not structural repair. Crack seal addresses existing cracks; seal coat protects against future surface deterioration. They are typically done together in a pavement maintenance cycle.

How often should I seal coat my parking lot?

A typical commercial parking lot in the Wasatch Front should be seal coated every three to five years, depending on traffic volume and UV exposure. High-traffic surfaces (gas stations, drive-throughs, main ingress/egress lanes) may need attention on the shorter end of that range. Newly paved asphalt should NOT be seal coated until it has cured for at least 12 months, and ideally 18 to 24 months. We assess your pavement age and condition at the estimate walk and give you a realistic maintenance calendar.

Can crack seal and seal coat be applied in Utah's cold months?

Both require pavement surface temperature above 50°F for proper adhesion and curing. In the Salt Lake Valley that generally limits crack seal and seal coat to April through October. November and March application is possible in warm spells but comes with adhesion risk. We will not apply seal coat or crack seal in conditions that compromise the product performance — we would rather reschedule than redo the work under warranty.

How long does parking lot striping last?

Traffic paint striping on a sealed asphalt surface typically lasts two to four years in a Utah commercial parking lot before reflectivity and visibility degrade to restripe levels. On high-traffic areas (entrances, main drive aisles, fire lanes) expect the shorter end. On low-traffic overflow lots, closer to four years. ADA striping and fire lane markings should be visually inspected annually — faded ADA markings can create ADA compliance liability and safety issues.

What standards govern ADA and fire lane striping in Utah?

ADA parking space layout, dimensions, and signage are governed by the federal Americans with Disabilities Act Accessibility Guidelines. In Utah, fire lane standards are typically established by the local fire authority having jurisdiction (AHJ) — usually the city or county fire marshal. We will stripe to the current ADA and local fire code standards. If your existing layout does not meet current code, we flag that at the estimate and can produce a compliant layout drawing before we stripe.

When should I repair potholes rather than wait for a full seal coat cycle?

Potholes should be repaired immediately, regardless of where you are in your maintenance cycle. An unrepaired pothole allows water into the base course, which accelerates sub-base failure and expands the repair footprint every freeze-thaw cycle. Liability is a practical concern too — a pothole that causes vehicle or pedestrian injury on your property is a documented risk. We recommend never waiting more than 30 days after pothole formation to schedule a repair.

How long do vehicles need to stay off a freshly seal coated surface?

A freshly seal coated surface needs 24 to 48 hours of foot traffic clearance and typically 48 to 72 hours of vehicle clearance before normal use, depending on temperature and humidity. We apply seal coat in sections and coordinate with property managers to maintain access to portions of the lot during curing. Warm, dry conditions (above 75°F, below 50% humidity) can allow return-to-use closer to 24 hours; cool or humid conditions require the longer end.

What does alligator cracking mean for my pavement?

Alligator cracking — the interconnected network of cracks resembling reptile scales — indicates structural failure in the pavement's base course or sub-base, not just surface deterioration. Seal coat and crack seal cannot fix alligator cracking because the problem is below the surface. The repair is full-depth removal and replacement of the failed section. We will tell you directly if alligator cracking means you need excavation and repave, not just surface treatment.

Is asphalt overlay a good option for worn parking lots?

Overlay — applying a new layer of asphalt over the existing surface — is a cost-effective solution when the base course is structurally sound but the top two inches have oxidized and degraded. Overlay extends pavement life 10 to 15 years at roughly 60 to 70 percent of the cost of full replacement. It is not appropriate if alligator cracking exists or if the base has failed. We include a base integrity assessment in every commercial pavement estimate so you know which repair path applies.

Concrete Bollards & Commercial Property

What types of bollards do you install?

We install cast-in-place concrete bollards, surface-mounted steel bollards with concrete footings, precast concrete bollards with anchor cages, and steel pipe bollards with concrete fill and polymer sleeve covers. The right choice depends on the threat level you need to address, the subsurface conditions at the site, local permitting requirements, and budget. For basic vehicle-guidance and storefronts, surface-mount steel with a footing is common. For high-security retail or government facilities, cast-in-place or certified crash-rated bollards are specified.

Why do commercial properties install bollards?

Bollards protect buildings, storefronts, HVAC equipment, gas meters, pedestrian walkways, and inventory from vehicle intrusion — whether accidental (driver error in a parking lot) or intentional (smash-and-grab robbery). Retail drive-through robberies have increased in many Utah markets. Insurance carriers increasingly require bollard protection at high-risk storefronts. Some property managers also use bollards to delineate pedestrian zones and restrict unauthorized vehicle access to loading areas.

How close together do bollards need to be placed?

Standard vehicle-guidance bollards are placed 48 to 60 inches apart — close enough to prevent a standard vehicle from passing between them while still allowing pedestrian and wheelchair access. Crash-rated installations require spacing certified to the specific rating standard (ASTM F2656, K-rating, or IWA 14-1). Retail storefront protection that needs to stop a vehicle before it reaches the glass line typically uses 36 to 48 inch spacing with confirmed footing depth. We specify spacing based on threat level and the exact application.

What happens if a vehicle hits one of your installed bollards?

Cast-in-place and properly anchored steel bollards are designed to stop or redirect a vehicle and absorb significant kinetic energy. A hard vehicle impact will typically deform or crack the bollard rather than fail at the footing — which is the intended failure mode, protecting the building. After a vehicle strike, we recommend a professional inspection of the bollard, footing, and surrounding pavement before return to service. We offer emergency replacement for struck bollards with rapid mobilization for commercial clients.

Do bollard installations require permits in Utah?

It depends on the jurisdiction and the installation type. Surface-mounted bollards in many Utah cities do not require a permit. Cast-in-place or deep-footing bollards that involve concrete work exceeding a volume threshold often require a building or site improvement permit. Some municipalities require a site plan revision if the bollards alter pedestrian flow or ADA path of travel. We handle permit research for your project address and advise on what is needed before we begin.

Do you install decorative bollard covers and sleeves?

Yes. Polymer and galvanized steel covers are available in yellow, orange, red, silver, and custom colors. They protect exposed concrete bollards from vehicle scuffing and surface erosion, and they make replacement after a strike faster and less expensive — you replace the cover rather than the bollard structure. For high-visibility safety zones (loading docks, fire department connections, ADA routes) bright yellow covers are standard. For upscale retail or architectural contexts, satin-finish steel or black polymer gives a cleaner look.

Can you install bollards in an existing paved parking lot without damaging the whole lot?

Yes. Core drilling or rotary hammer excavation for bollard footings in existing asphalt is standard practice. We core the hole, install the footing, and patch the surrounding asphalt with hot-mix patch compacted to match the existing surface. A properly patched core installation is nearly invisible once the pavement settles. The patch area is small — typically 18 to 36 inches in diameter — and does not require disrupting the surrounding lot.

How should bollards be maintained over time?

Concrete bollards should be inspected annually for surface spalling, exposed rebar, and footing integrity. Utah's freeze-thaw cycling causes concrete spalling when water enters surface cracks, freezes, and expands. We recommend sealing exposed concrete bollards with a penetrating concrete sealer every three to five years to extend service life. Steel pipe bollards should be inspected for corrosion at the base, especially where the pipe contacts the pavement surface — that joint is the most common point of water infiltration.

How long does a typical bollard installation take?

A standard commercial bollard installation of four to eight units in an existing parking lot typically takes one to two days including footing excavation, concrete pour, cure time for surface-mount installations, and asphalt patch. Cast-in-place concrete bollards require footing pour plus a minimum 24 to 48 hour cure before the bollard form is stripped and finished. We coordinate parking access during installation to minimize disruption, especially for retail sites.

Do you install bollards at loading docks and warehouse facilities?

Yes, frequently. Loading dock bollard applications differ from storefront applications — dock bollards need to handle repeated lower-speed contact from forklifts and trucks, not high-speed vehicle impact. For dock edges and dock leveler protection, we typically specify heavier-wall steel pipe bollards with rubber buffer pads rather than the thinner decorative products used at retail storefronts. Dock environment means the bollards also need corrosion resistance from salt, fuel, and hydraulic fluid exposure.

Pricing, Timelines & Warranties

How is your pricing structured?

All estimates are itemized: materials, labor, mobilization, and disposal listed separately. We do not produce lump-sum quotes where the breakdown is hidden. This means you can see exactly what the materials cost versus what the labor costs, and make informed decisions about scope adjustments. If you want to phase the work, the itemized structure makes it easy to prioritize. We do not pad materials and we do not discount labor to hide a materials markup.

Do you require a deposit before starting work?

For most residential projects we require a 30 to 50 percent deposit upon contract signing to reserve the crew date and order materials. The balance is due upon substantial completion and your walkthrough approval. For commercial projects with phased schedules, billing is typically structured around phase milestones rather than a single deposit. We do not require 100 percent payment before work begins on any project category.

What happens if the scope changes once work has started?

We issue a written change order for any scope addition or reduction and get your approval before proceeding. Change orders happen when hidden conditions emerge — rotted sheathing behind siding, unexpected sub-base failure under asphalt — or when you decide to add or remove scope after signing. We do not change the cost on you without a written, signed change order. And we do not create change orders to make up for underbidding; if we missed scope on our walk, that is our error to carry.

How long does a typical exterior project take from estimate to completion?

Estimate to signed contract is typically three to seven business days. Material lead time varies: vinyl siding and gutters are usually available in one to two weeks; special-order windows can run four to eight weeks. Crew scheduling in our primary markets runs two to four weeks out in peak season (May through September) and one to two weeks in off-peak. Total elapsed time from first contact to project completion commonly runs four to ten weeks depending on product lead time and season.

What workmanship warranty do you provide on siding?

Our workmanship warranty on siding installation runs five years from the date of substantial completion. This covers installation defects: improper flashing, missed sealant points, fastener errors, and panel alignment issues. It does not cover manufacturer product defects — those flow through to the manufacturer's warranty (James Hardie, for example, backs its products with a 30-year limited transferable warranty). Both warranties travel with the property on transfer of ownership.

What is the warranty on new gutters?

Our workmanship warranty on gutter installation runs three years from substantial completion. This covers installation-related failures: improper slope, missed hanger placement, sealant failures at joints and end caps, and downspout connection issues. Material warranty on seamless aluminum gutters from the stock we use is typically 20 years from the manufacturer. We give you documentation of both warranties in writing at project closeout.

What is the warranty on new window installations?

Our workmanship warranty on window installation is two years from substantial completion, covering flashing, sealant, and installation-related air or water infiltration. Window manufacturers (Pella, Milgard, Andersen) provide their own product warranties — typically a limited lifetime warranty on the frame and a 10 to 20 year warranty on the insulated glass unit against seal failure. We document all applicable warranties and register the product warranties with the manufacturer on your behalf.

What warranty covers asphalt and pavement work?

Our workmanship warranty on paving and striping is one year from substantial completion. Pavement warranty periods are shorter than siding or gutter warranties because pavement condition is heavily influenced by traffic loading and sub-surface drainage conditions that we cannot fully control once the work is done. Crack seal and seal coat are surface treatments — they are warranted for proper material application, not for surface longevity, which depends on traffic and weather beyond our control.

Do you offer financing on larger projects?

We work with established home-improvement lending partners to offer financing options for qualified clients on residential and commercial exterior projects. Depending on your credit profile, options may include same-as-cash promotional periods and multi-year term payment plans. We are not a lender — we connect you with the financing partner, you work directly with them on approval and terms. See our financing page for more detail.

Do you price-match other contractors?

We do not price-match as a blanket policy. Our estimates reflect actual material costs, genuine labor rates for experienced crews, and realistic overhead. If a competitor's quote is significantly lower, the most common explanation is lower material grade, thinner crews, or a scope that excludes something yours includes. We are happy to review a competing estimate with you and explain line by line how ours compares. If the scopes are genuinely identical and our price is higher, we will acknowledge that plainly.

What payment methods do you accept?

We accept business check, cashier's check, ACH bank transfer, and major credit cards. Credit card payments carry a processing fee that we disclose upfront; check and ACH have no added fee. For commercial clients on established accounts, we offer Net 30 payment terms on projects where a credit application has been approved. We do not accept cash for project payments — all payments are documented with an invoice and receipt.

Can you help me file an insurance claim for storm-damaged siding or gutters?

We provide full documentation support for insurance claims: written damage assessment, photo documentation organized by area and damage type, itemized repair or replacement estimate in the format most insurance adjusters require, and availability to speak with your adjuster directly if needed. We do not inflate estimates for insurance purposes — our number is our number regardless of who is paying. We strongly recommend you contact your insurer before any permanent repair work begins.

Still have questions? Talk to us directly.

Our team responds within one business day. For properties on the Wasatch Front we can schedule an on-site assessment within 24 to 48 hours of first contact.

Get a Free Quote Call (801) 842-8310

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